Privacy, plainly.

This notice covers the MooCon1 website and invitation-only app. MooCon1 is operated by Kristan McDonald, the controller of the personal information described here. Contact support@moocon1.com with questions or requests.

Information we use

Account and access information. Your invited email address, account identifier, access status and sign-in information are used to provide and secure access. Your farm team supplies your email address when inviting you; you supply information when signing in or contacting us. We cannot provide app access without the information needed to identify and authenticate you.

Farm and service records. Connected features may process selected robot records, cow identifiers, source times, connection diagnostics, incidents and operator actions such as acknowledgements. These are operational records; actions linked to an operator can also identify that person. Collection is read only and stays on the central farm PC. The design sends selected records rather than copying the whole farm database.

Support correspondence. If you email us, we receive your email address, message and any attachments you choose to send. Please do not include credentials, sign-in codes or unnecessary personal information.

Website connection data. Cloudflare hosts this website and may process IP addresses, request times, browser information and security signals to deliver and protect it. We do not add advertising, visitor analytics scripts, forms or embedded third-party content. Fonts and images are served with the website. We do not set optional analytics or advertising cookies; the hosting provider may use necessary security mechanisms.

Current trial and optional features

Live monitoring and remote alerts are not yet commissioned. The notification implementation, when enabled, uses phone registration identifiers, Apple push tokens and delivery records to send service alerts. Remote alerts are currently disabled. Profile and cow-photo screens exist in the app, but the deployed service does not currently provide their upload resources. This notice will be updated as those services become available.

Why we use it

We rely on legitimate interests to provide a private farm monitoring service, manage invited access, keep accounts and infrastructure secure, investigate faults and answer support requests. These interests are limited to running the service for authorised farm teams. Where information must be kept or disclosed to comply with a legal obligation, we rely on that obligation. We do not use personal information for advertising or sell it, and we do not make automated decisions about people that have legal or similarly significant effects.

Who receives information

Authorised members of your farm team can see information made available to that team, including its user directory and operational records. We use Amazon Web Services for the app backend, authentication and configured service email; Cloudflare for website delivery, security and inbound email forwarding; and Apple iCloud Mail for support correspondence. Apple push notification services are used when remote notifications are enabled. Providers receive the information needed for those functions, subject to their service and data-protection terms. Information may also be disclosed where legally required or needed to handle a legal claim.

Where it is processed

The app backend is configured in AWS’s Stockholm Region. The website and email providers operate internationally, so connection data and support correspondence may be processed outside the UK and European Economic Area. Their published data-protection terms explain the applicable transfer safeguards, including contractual clauses where applicable. You can request information about safeguards by contacting us. See Cloudflare’s data processing terms, AWS data privacy information and Apple’s privacy information.

How long information stays

Account information remains until it is manually removed; there is no automatic account-expiry or self-service deletion process. Operational state is retained until replaced or removed, and incident and audit history are limited in number rather than by a fixed age. Active incidents and pending delivery records can remain longer. Service logs are configured for 14 days; temporary query records expire automatically. These limits do not apply to records kept independently in the farm’s source system.

We keep support correspondence for as long as needed to resolve the request and handle related follow-up, security or legal matters. When considering removal, we assess whether a record is still needed for those purposes. Recovery copies and backups may persist after changes or deletion. We will explain any applicable retention when handling a deletion request.

Your choices and rights

Depending on the circumstances, you can ask to access, correct or erase your personal information, restrict its use, object to processing based on legitimate interests, or receive portable information where that right applies. Email support@moocon1.com; we may verify your identity before acting. Some information may need to be retained for legal or security reasons. We will explain when a request cannot be fulfilled.

Disabling an account blocks further access; it is not account deletion. Information already loaded on a phone cannot be remotely erased by MooCon1. Contact us if you need help removing your local data. You can also complain to the UK Information Commissioner’s Office or your relevant local data-protection authority.

Changes to this notice

We will update this page when our practices change. The date above identifies the current version.