Support & contact.

MooCon1 is operated by Kristan McDonald. For app support, access questions or privacy requests, email support@moocon1.com.

Getting access

MooCon1 is invitation only. Ask the person who manages access for your farm. If an invitation or sign-in does not work, tell us the email address you were invited with and the wording of the error.

Something doesn’t look right?

Tell us which screen, when it happened and which robot was involved. Include the app version if you know it. Do not send passwords, sign-in codes or database exports.

Farm alerts

MooCon1 is in a private farm trial. Live monitoring and remote alerts are not yet commissioned. For a problem with a robot or an animal, follow your usual farm and equipment support procedures. Support email is not an emergency service.

Privacy and account requests

You can ask us to correct or delete your personal information or close your account by emailing support@moocon1.com from the address associated with it. We may need to verify your identity. Disabling access is different from deleting an account or its associated personal data. See our privacy notice for details.